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Stelton chooses Evision E-commerce.


Stelton Ecommerce 

Highly recognized Danish design company Stelton has a long tradition for quality crafted design. As a market leader Stelton needed an efficient, international e-commerce solution that would meet the needs of a highly fastidiously audience across the world.

 

A successful combination of Sitecore, with Evision E-Commerce and Microsoft Dynamics NAV

 

Challenge

Identifying the need for e-commerce is one thing. Where you go to get advice on the right solution is a whole different thing. How do you know what your best options are? Do you rely on your existing partners? Or do you seek out new partners? And what should it cost? How long ROI should you accept?
Stelton’s challenge was not only a business challenge on extending the sales channel to e-commerce. It quickly became a platform challenge, a technical challenge and a partner challenge.

Cross border

The new e-commerce platform needed to meet all demands of professional cross border e-commerce. A true, international e-commerce platform that could handle pricing, currencies, VAT and Taxes for different countries, and languages and seasonal collections for different audiences across the world. Much of this cross border information was already in the ERP-system. Also, the site needed to run with country specific products assortment and Stelton wished to be able to target campaigns for selected products and markets with the appropriate consideration as to seasons, language and other local conditions. Finally, the site must meet the demands of a highly fastidiously audience with and extensive on-line shopping track record.

On-line orders automatically in Dynamics NAV

The logistics department could not bear to suffer from the extra workload of re-entering orders from the e-commerce system into the ERP system. This process had to be automated. The e-commerce system was required to place on-line orders directly in the back-end ERP system, Dynamics NAV to enhance a lean order management process that did not interfere with the procedures already in place.
Also, it was evident that the on-line orders needed to be based on appropriate and correct product data for example correct pricing, discounts, stock levels, delivery dates, currency, Taxes and VAT to ensure minimum of service calls that is often the results of incorrect e-commerce order data.

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